Acceptable use policy

What PayDocs is for

Recording pay that was actually paid, from payroll you're authorized to prepare. For example:

• a pay stub or payslip for someone you employ and paid;
• your own pay, if you're an owner who pays yourself a salary;
• a household employee you pay, such as a nanny or a carer;
• a year-end form for wages or payments you actually made.

This policy explains the “Acceptable use” section of our terms of service in more detail. If the two ever seem to differ, the terms apply.

What isn't allowed

• Creating a document with figures that weren't actually paid, or changing a real one so that it misleads.
• Using a PayDocs document to deceive anyone — for example as proof of income or employment you don't have, to rent a home or to get a loan, credit, a benefit or a visa.
• Entering someone's details, or preparing pay records for an employer, without the authority to do so.
• Presenting a PayDocs document as issued, verified or endorsed by a government, tax authority, bank or employer that didn't issue it.
• Trying to break, overload or get around the service's security or limits.

What a PayDocs document is, and isn't

A PayDocs document lays out figures you provide, and can calculate some tax lines from published government rules. It doesn't verify employment or income, it isn't issued or approved by any government, employer or authority, and it isn't tax, payroll or legal advice. Every finished document carries a footer line saying it was prepared with PayDocs.

If this policy is broken

We may suspend or close an account that breaks these rules, without a refund where the breach is serious, and we may keep records and share them where the law requires.

Reporting misuse

If you think a PayDocs document is being used to deceive someone, email support@paydocs.co with what you know. We read every report. We can't confirm or verify a document to anyone, but we act on accounts that break this policy.

This policy takes effect on 5 October 2026.